This Policy is issued by each of the Controller entities listed in Section (S) below (together, “TSMC”, “we”, “us” and “our”) and is addressed to individuals outside our organization with whom we interact, including customers, visitors to our Sites, other users of our products or services, personnel of corporate customers and vendors, suppliers, applicants for employment, and visitors to our premises (together, “you”). TSMC is committed to protecting the privacy and personal information of individuals and strives to maintain the security of the data. Violation of this Policy by our employees may result in disciplinary action up to and including termination of employment. Violation of this Policy by suppliers may result in termination of business relationship.
This Policy may be amended or updated from time to time to reflect changes in our practices with respect to the Processing of Personal Data, or changes in applicable law. We encourage you to read this Policy carefully, and to regularly check this page to review any changes we might make in accordance with the terms of this Policy.
Collection of Personal Data: We collect or obtain Personal Data about you from the following sources:
| Purpose of Processing | Categories of Personal Data | Legal Basis for Processing |
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| Provision of Sites, products, and services: providing our Sites, products, or services; providing promotional information upon request; and communicating with you in relation to those Sites, products, or services. |
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| Operating our business: operating and managing our Sites, our products, and our services; providing content to you; displaying advertising and other information to you; communicating and interacting with you via our Sites, our products, or our services; and notifying you of changes to any of our Sites, our products, or our services. |
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| Planning: organizational planning; succession planning; making changes to the nature and scope of our operations or our business; mergers, acquisitions, dissolutions demergers, liquidations, asset sales, divestitures, reorganizations and similar corporate structuring arrangements. |
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| Communications and marketing: communicating with you via any means (including via email, telephone, text message, social media, post or in person) to provide news items and other information in which you may be interested, subject always to obtaining your prior opt-in consent to the extent required under applicable law; personalizing our Sites, products and services for you; maintaining and updating your contact information where appropriate; obtaining your prior, opt-in consent where required ; and enabling and recording your choice to opt-out or unsubscribe, where applicable. |
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| Product safety and quality communications: communications in relation to product safety and quality, including RMA (Return Material Authorization) and product safety advisory notices. |
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| Management of IT systems: management and operation of our communications, IT and security systems; and audits (including security audits) and monitoring of such systems. |
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| Health and safety: health and safety assessments and record keeping; providing a safe and secure environment at our premises; and compliance with related legal obligations. |
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| Vendor management |
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| Financial management: sales; finance; corporate audit; and vendor management. |
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| Surveys: engaging with you for the purposes of obtaining your views on our Sites, our products, or our services. |
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| Security: physical security of our premises (including records of visits to our premises); CCTV recordings; and electronic security (including login records and access details). |
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| Investigations: detecting, investigating and preventing breaches of policy, and criminal offences, in accordance with applicable law. |
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| Legal compliance: compliance with our legal and regulatory obligations under applicable law. |
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| Improving our Sites, products, and services: identifying issues with our Sites, our products, or our services; planning improvements to our Sites, our products, or our services; and creating new Sites, products, or services. |
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| Fraud prevention: Detecting, preventing and investigating fraud. |
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| Establishment, exercise and defence of legal claims: management of legal claims; establishment of facts and claims, including collection, review and production of documents, facts, evidence and witness statements; exercise and defence of legal rights and claims, including formal legal proceedings. |
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| Recruitment and job applications: recruitment activities; advertising of positions; interview activities; analysis of suitability for the relevant position; records of hiring decisions; offer details; and acceptance details. |
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| Processing Activity | Logic of the Profiling Activity | Consequences for You |
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| Data loss prevention | We may process the content of any communications that you send to, or receive from, any TSMC personnel, for the purposes of data loss prevention and protection of our intellectual property. This may include building profiles of threat patterns or suspected breaches of our security. | This Profiling activity may affect the privacy of your communications with TSMC personnel. We encourage you not to use TSMC contact details for Sensitive Personal Data or communications of a highly confidential or deeply personal nature. |
Q
I have some feedback or questions about the courses, what can I do?
A
Please go to the "Contact us"page. Feel free to let us know your thoughts, whether it is about course content or system operation or others.
Q
I forgot my password. How can I get a new one?
A
Please click "Forgot password" from the User Center. After checking your identity with a verification code, you can reset your password and log in.
Q
How do I get the certificate of completion issued by TSMC?
A
When you finish the series of courses as well as the tests, you can download the certificate of completion issued by TSMC at the User Center.
Q
If I want to edit my phone number or I transfer to another school, how can I revise my personal information?
A
After logging in to the User Center of the Semiconductor Cloud Academy, you can find an ✏️ edit symbol. Click on it and you can edit your personal information.
Q
I've finished the learning videos. If I would like to know more about it, what would you recommend?
A
If you would like to learn more about the knowledge taught in class, please visit "Extensive Reading" and "Recommended Materials" in the reference list.